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Of course, you don't figure this out until after you have invested substantial time in setting up autodials, defaults and such. I have searched the manual and looked online for troubleshooting information to fix this, and can't find something actionable beyond returning the stupid thing.
I'm probably going to return it and buy a competitor's product, even though I've been a loyal AT&T phone buyer for decades.the headset and handset functions work beautifully. I am on my second at&t 1070 "speaker"phone (returned the first because the speakerphone didn't work on it, and now have my second one with the same exact problem).
When you have the speakerphone button on, you can hear them, but they can't hear you, even in a totally silent room, which kinda defeats the purpose of buying a speakerphone in the first place, doesn't it. The 4 line function is wonderful.
Unfortunately, when I bought a "speakerphone", I did so because I actually needed that function to work, and with this product, it appears to be a common problem that it doesn't. Given all the other people posting about the same problem with no fixes offered, there appears to be a design flaw or quality issue with the speaker function that the company seems to be ignoring.
If you never use the speaker function, this product is a 5, but if you actually need the speakerphone function of the speakerphone, avoid like the plague.
It stinks. I recently had to give up my 2-line, cordless phones when I added a third phone line. I read this was an issue with this phone, but I underestimated how often I would want to use the speakerphone since I now had a corded phone. While using a corded phone for business has taken some getting used to, this phone is working very well. It has many handy features that my old phones did not have - an extension for each phone (so we don't have to yell across the office at each other), transferring, etc.The one thing I would caution any buyers on is the speakerphone feature. The user can hear just fine, apparently the issue is on the listener's side. The speaker cuts out, hisses, is quiet too quiet - I've received numerous complaints.If you don't plan on using the speaker feature, this phone will be fine for your daily use.
If the 1040-1070-1080 series is used on a line shared by non system phones (etc), the hold button on the phones will not recognize when a non-system phone picks up the line (ie: if you put a line on hold, apparantly only a system phone can release the hold) (This info is confirmed in the at&t phone website FAQ's) Sorry, no review here, I won't be able to use this system.
This RCA phone handles this requirement without a problem. We have returned these 4 line phones. The thing the ad didn't tell you is you can't have different numbers on each desk set. The only requirement is line one must be the same number on all phones which is not a problem. The other three lines are different on each desk set which works very well in our customer service department.
Really. Then, you need to do something to turn them off.
Lots of buttons. Some even intelligible, but the documentation with it is not.
Okay, a pretty phone. Particularly annoying are lights that illuminate and messages that flash that are just plain not useful.
A staff of 5 is still trying to figure out how to use the phones after 3 weeks. So, while the features might be theoretically nice, in practice we are still yelling down the hall to pick up the phone.
Also, the "quick start" manual is little more than a diagram of what is on the face of the phone and information on how to plug a phone into a wall. Does anyone believe that is actually STARTING the use of the phone.
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